A trusting relationship with our patients is particularly important to us. We therefore take the protection of your personal data – both in practice and when operating our website – very seriously. We always treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis. This data will not be passed on to third parties without your explicit consent. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
However, we expressly point out that data transmission on the Internet can have security gaps. We cannot guarantee a complete protection of your data against access by third parties even with the best data protection measures.
This data protection information applies to data processing by:
Dr. Ulrich Karbenn, Priv.-Doz. Dr. Frank-Chris Schoebel, Dr. Stefan Dierkes
Phone +49 +211-300 44 93
Data Protection Officer:
Mr Marcus Fox
Medical consultation Marcus Fox GmbH
Castle Street 5-9a
45468 Mülheim an der Ruhr
Phone: +49 (0) 211 9421 4261
Of course, the contact can also be arranged via our practice.
Server log files
The provider of our pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Operating system used
IP address used in anonymous form
The data mentioned will be processed by us for the following purposes:
Ensuring a smooth connection of the website,
To ensure a comfortable use of our website,
Evaluation of system safety and stability as well as
for general administrative purposes.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.
Most Internet browsers automatically accept cookies. However, you can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO.
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
Further data will not be collected. We use these data exclusively for the dispatch of the requested information and do not pass them on to third parties.
You can revoke your consent to the storage of data, e-mail address and their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. Alternatively, you can also unsubscribe at any time by sending an e-mail to firstname.lastname@example.org .
For security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator, this site uses SSL encryption in conjunction with the highest level of encryption supported by your browser. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
For the technical implementation of the online scheduling our practice uses the offer of samedi GmbH. The provider is samedi GmbH, Rigaer Str. 44, 10247 Berlin. Within the scope of the appointment allocation, samedi GmbH processes your personal data and health data. You can read the data protection declaration of samedi GmbH here (https://www.samedi.de/datenschutz-kunden.html).
samedi GmbH takes all organisational and technical precautions necessary according to the currently customary standards in order to meet the data protection requirements, in particular to protect the data against unauthorised access by third parties. Your data will be encrypted, transmitted and stored in accordance with the latest standards recommended by the Federal Office for Information Security (BSI).
By using the online appointment booking you agree that the personal data and health data provided or collected by you will be processed by samedi GmbH.
The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed in line with requirements and continuously optimised. On the other hand, we use the tracking measures in order to statistically record the use of our website and to evaluate it for you for the purpose of optimising our offer. These interests are to be regarded as justified within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
This website uses functions of the web analysis service Google Analytics. Provider is
1600 Amphitheatre Parkway
Mountain View, CA 94043
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
We have activated the IP anonymization function on this website. This will cause Google to shorten your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. It will link to a browser add-on that will prevent the collection of your information on future visits to this site: https://tools.google.com/dlpage/gaoptout?hl=de
If you are using a mobile device, please use the following link:
Disable Google Analytics
Order Data Processing
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics of Google Analytics
This website uses the function “demographic features” of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under “Objection to data collection”.
This website uses Google Maps to display maps and to create directions. Google Maps is operated by:
1600 Amphitheatre Parkway,
Mountain View, CA 94043,
The operator itself will not use the data entered in Google Maps under any circumstances, nor will it create any movement profiles or similar. The integration of Google Maps into our website serves the sole purpose of providing our patients with a simple tool to make it easier for them to visit our practice. Data entered in this respect will not be passed on by us.
Of course, you have the right to receive free information about the personal data stored about you. You also have the right to have incorrect data corrected, blocked or deleted.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. Entered data will be used exclusively for the stated purpose.
You have the right to do so:
to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, provided that these were not collected from us, as well as about the existence of an automated decision-making process including profiling and, if applicable, meaningful information about its details;
in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us;
to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;
in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person;
in accordance with Art. 7 para. 3 DSGVO, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future, and
to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so which arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.
You can contact us at any time at the address given in the imprint for this and other questions on the subject of personal data.